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Front Desk Agent

Company: Midas Hospitality
Location: Broken Arrow
Posted on: November 16, 2021

Job Description:

Front Desk Agent - Homewood Suites
Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team for our team at the Homewood Suites located in Broken Arrow, OK. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.
What You Will Be Doing:

  • Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
  • Sorts incoming mail and faxes for guests.
  • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
  • Keeps records of room availability and guests' accounts.
  • Computes bill, collects payment, and makes change for guests.
  • Makes, confirms, and cancels reservations.
    The Ideal Candidate:
    • Previous experience as a Front Desk Agent is preferred
    • Experience in a customer service industry is required
      About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information:
      We offer a range of benefits including, but not limited to:
      • Growth and development tools and access to learning
      • Robust PTO policies
      • Medical/Dental/Vision Coverage
      • 401k matching
      • Employee Assistance Program
      • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

        Job Posted by ApplicantPro

Keywords: Midas Hospitality, Broken Arrow , Front Desk Agent, Sales , Broken Arrow, Oklahoma

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