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IT Operations Technician

Company: PSG Global Solutions
Location: Tulsa
Posted on: October 18, 2019

Job Description:

The OpportunityWe're looking for a IT Operations Technician, working in the Telecommunications industry in Tulsa, Oklahoma.



  • Documents, configures, installs, deploys, monitors, investigates, triages, troubleshoots, remediates, and maintains network systems for performance, efficiency, stability, and availability.
  • Monitors and responds to and resolves network alarms.
  • Performs circuit and equipment/network restoration, recognizes potential jeopardy conditions and notifies management and program office with risk potential and impact assessments.
  • Works very closely with Federal government NOC customers for all demand and scheduled maintenance to conform to customer network management requirements and protocols.
  • Analyzes network troubles, assesses performance data and develops design optimization plans accordingly.
  • Interfaces with fiber vendors, telecom providers and other entities on complex technical matters.
  • Participates as a Lead/SME to select customers to participate in regular customer meetings, procedural reviews, audits, and other functions.
  • Reviews and interprets EDPs and as-built engineering documentation.
  • Coordinates and tracks RMA requests, including vendor interface to obtain RMA authorization requests and completion of RMA submittal forms.

    Our ClientOur client provides Professional Services, Project & Process Delivery, and Staffing Solutions. Serving companies looking to hire top talent like you. Growing since starting business 10+ years ago.

    Focused on quality service to organizations, candidates and consultants.

    In energy, oil and gas, healthcare/medical, insurance, legal, retail, hardware, telecommunications, manufacturing, technical services, software & web development, financial, construction, engineering, consulting, government, and education markets.

    Talent is the driving force for successful businesses. That success creates opportunities for talented individuals. Do you have what it takes to contribute to this positive cycle?Experience Required for Your Success


    • Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education is preferred.
    • Minimum of 5+ years experience with Ethernet, VPLS, IP, MPLS is preferred.
    • Previous experience with routers, IP protocols, configurations are required.
    • Cisco CCIP, CCDP, CCNP, Juniper certifications are preferred.


      DetailsThe pay we're offering is 34 per hour. This position may present an opportunity to go permanent.What Do You Think?Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.

      Not exactly? Join Our Talent Community, and we'll let you know of additional opportunities.

Keywords: PSG Global Solutions, Broken Arrow , IT Operations Technician, Professions , Tulsa, Oklahoma

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