BrokenArrowRecruiter Since 2001
the smart solution for Broken Arrow jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Broken Arrow
Posted on: June 9, 2019

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLsasha on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Broken Arrow , Inbound Travel Consultant, Professions , Broken Arrow, Oklahoma

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Lease Purchase - $0 Down - $2600 Sign On Bonus on Flatbed-Conestoga!
Description: Lease Purchase 0 Down - 2600 Sign On Bonus on Flatbed-Conestoga 7 Years of helping our drivers become successful GET PAID 80 of each load Liability, GL, Cargo Insurance included Earn up to 16,000 (more...)
Company: Tag Trans Inc
Location: Broken Arrow
Posted on: 06/18/2019

92F Petroleum Supply Specialist
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 Fuel is one of the most vital components of the Army National Guard. It's what keeps Soldiers pushing onward, and as a Petroleum Supply Specialist, (more...)
Company: Army National Guard
Location: Broken Arrow
Posted on: 06/18/2019

Class A Drivers - Out & Back Routes - Sign-On Bonus! (Fort Smith,AR)
Description: FIVE NEW PLANS At Sharkey, we're increasing pay and introducing five new plans toaccommodate your needs and preferences when it comes to the routes you run. Whether you need to be home more frequently,or (more...)
Company: Sharkey Transportation
Location: Fort Smith
Posted on: 06/18/2019


Benefit Consultant
Description: The nation's premier provider of health care access in the US is looking for motivated self-starters to enjoy
Company: Ameriplans
Location: Broken Arrow
Posted on: 06/18/2019

Truck Driver - Up to $.50/Mile - Excellent Benefits - Lease Available
Description: Now Seeking CDL-A Drivers Increase Cash Flow New Owner Operator Business Program Roadrunner Wants to get you started on the right foot At Roadrunner Temperature Controlled we are all about options. (more...)
Company: Roadrunner - A&A Express
Location: Tulsa
Posted on: 06/18/2019

CDL-A Student Truck Driver
Description: Live The Maverick Life br Maverick Transportation is now offering 1,000 GUARANTEE WEEKLY PAY br br If you've just received your CDL-A or could use more experience on the road, then it's time for (more...)
Company: Maverick Transportation, LLC
Location: Broken Arrow
Posted on: 06/18/2019

Service Technician, Appliance Repair
Description: 1,500 Sign-on Bonus May Apply to Applicants Join the Sears Home Services team as an Appliance Repair Technician Sears Home Service, the home solutions division of Sears Holdings Corporation, is the (more...)
Company: Sears Holdings Corporation
Location: Tulsa
Posted on: 06/18/2019

Automation & Controls Technician
Description: Automation Controls Technician br br Greenheck's manufacturing environment is as technically-advanced as the products we manufacture to ensure the quality and comfort of air in buildings around (more...)
Company: Greenheck
Location: Tulsa
Posted on: 06/18/2019

12B Combat Engineer - Construction and Engineering Specialist
Description: 12B Combat Engineer - Construction and Engineering SpecialistJob ID: Job Views: 11Location: BROKEN ARROW, Oklahoma, United StatesZIP Code: 74014Job Category: EngineerPosted: 05.29.2019Age Requirements: (more...)
Company: Army National Guard
Location: Tulsa
Posted on: 06/18/2019

Driver - National Dedicated Truck Driver - Class A CDL
Description: Earn up to 76,000 per year with this unique and exciting opportunity. You'll earn a weekly base pay with the potential to earn extra pay for additional weeks worked. You will support new business start-ups (more...)
Company: Schneider
Location: Tulsa
Posted on: 06/18/2019

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Broken Arrow RSS job feeds