Sea Logistics Import Coordinator
Company: Kuehne Nagel
Location: Broken Arrow
Posted on: August 7, 2022
Job Description:
Thinking about improving your career development and your
professional growth? We invite you to join one of the most
successful international logistics organizations here at
Kuehne+Nagel. Our Tulsa branch is looking for a new Import
Coordinator to join their Sea Logistics team. Your Role The Sea
Logistics Import Coordinator is responsible to process Sea
Logistics shipments with high accuracy by using proprietary
forwarding applications. Execution shall be performed in line with
company operational procedures, Sea Logistics standards, and
compliance guidelines with a focus on ensuring operational
excellence and customer service in collaboration with other team
members. Your Responsibilities
- Coordinate with shippers, truckers, and steamship lines for the
Import of shipments; the complete process of shipment includes
arranging for cargo collection and inland transportation, booking,
document preparation (bill of lading, billing invoice, certificate
of origin, and/or AES if applicable), forwarding, follow up with
tracking and tracing, data quality requirements, FSL, problem
identification/resolution were capable/authorized, ensure the
highest level of data quality by processing the shipment accurately
and review and ensure alignment of shipping instructions (SOP
s/ABT, SIC ) including to clarify any deviations/conflicts taking
country regulations, import compliance and rate and routing
information into consideration.
- Compliance with US Trade Control Laws and Regulations, be
responsible for ensuring the quality of documents incl. match
between data entry and documents, proofreading of commercial
documents and OBL, manage vendors and exceptions including shipment
rolling and monitor files for profitability including validation of
buying vs selling rates and credit limits, reporting of deviations
to P/L (owners) if not resolvable at desk level.
- Monitor operational performance of carriers and other vendors
and escalate/create awareness if performance and commitments are
not being delivered, DGM (Dangerous Goods) Compliance, if
applicable, resolve issues respective to meeting client
requirements, data input and general customer service inquires and
ensure the highest quality of Customer Service.
- Responsibilities include maintaining communication with vendor,
shipper, customer, carrier, and Kuehne+Nagel overseas offices
throughout the process, handling and managing all customer contact
at the file level regarding exceptions, increasing customer service
satisfaction and business share through proactive and regular
customer contact, and overall responsibility for file maintenance,
FSL, timely and accurate billing, job costing forecast accuracy,
e-filing and KPI s.
- Resolve billing discrepancies and discrepancies against client
SOP s, ensure approval for credit notes and/or invoice reversals
before issuance and timely distribution of billing packages and
commercial documents in accordance with shipper s, Kuehne+Nagel,
and/or destination country requirements
- Initiate and resolve any rate discrepancies, immediately report
problems, operation disputes, or discrepancies to the supervisor,
manager, divisional manager, or branch manager, work with Sales on
Account implementation, ensuring a smooth transition from sales to
operations and read and work in accordance with Quality Management
Work Instructions and QHSE procedures (ISO9001).
- Any other duties as requested. Your Skills and Experiences
- Ideal candidate will have 3 years of current industry work
experience in Sea Logistics forwarding.
- Good working knowledge of domestic and international geography,
including countries, major cities, and seaports; basic knowledge of
U.S. Administration Regulations (FMC, EAR, Hazmat) and other
government agency requirements.
- Strong verbal, written communication and organizational skills
(prioritize, plan, assign, control), good judgment skills, be
flexible, and ability to work under pressure.
- Proficient in MS Office Applications
- Adaptable to change, open to learning and taking on new tasks,
focusing on high results orientation and customer focus, and
customer minded. Good Reasons to Join We offer competitive
compensation, a comprehensive benefits package, employee discounts,
tuition reimbursement, excellent training programs and a highly
dynamic global work environment. Kuehne+Nagel s general working
model is four (4) days office and one (1) day remote. However, some
positions may offer a different hybrid model depending on the job
location, function, etc. The working schedule specific details will
be discussed in your job interview. Kuehne+Nagel reserves the right
to change or adjust the working model policy.
Keywords: Kuehne Nagel, Broken Arrow , Sea Logistics Import Coordinator, Professions , Broken Arrow, Oklahoma
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