Customer Experience Associate - Upper James & Rymal Road, Hamilton, Ontario (26.25 weekly)
Company: Scotia
Location: Broken Arrow
Posted on: September 17, 2023
|
|
Job Description:
Title: Customer Experience Associate - Upper James & Rymal Road,
Hamilton, Ontario (26.25 weekly) Requisition ID: 143661 Join a
purpose driven winning team, committed to results, in an inclusive
and high-performing culture. **About the role**As a Customer
Experience Associate, you are the face, character and heart of our
branches. Scotiabank is a place where we put our customers first,
and our priority is to help them achieve their financial goals.Our
Customer Experience Associates are people-centric and connect with
customers in a relatable way. As an essential member of the
Canadian Banking Branch network, the focus is to provide
exceptional service throughout the customers journey by:* Taking a
proactive approach to discovering our customers needs and listening
to understand what they are asking for* Processing day to day
transactions* Nurturing rich, long-standing relationships*
Contributing to the Branchs targets by identifying and fulfilling
simple sales opportunities* Being a technology expert and sharing
your knowledge by introducing clients to our mobile banking
applications and assisting them to better manage their banking
needs* Build strong customer relationships and deliver excellent
customer service* Uncover and solve customers needs* Explain
complicated concepts simply* Demonstrate success in a target-based
performance environment, as well as contribute positively to a
team-oriented work environment* Demonstrate an eagerness to learn
and determination to succeed* Have proven customer service skills
through work or community involvement* Are willing to assist in a
professional, friendly and efficient manner* Are available to work
a flexible schedule* Are comfortable in simple sales situations*
Have strong technical skills and the ability to promote digital and
self-service banking options to our customers* The opportunity to
join a forward-thinking organization surrounded by a collaborative
team of innovative thinkers* A rewarding career path with diverse
opportunities for professional development* Internal training to
support your career growth and enhance your skills* An organization
committed to making a difference in our communities for you and our
customers* You can expect to be recognized and rewarded for
high-performance. Youll be supported by leadership through
meaningful development conversations that enable faster advancement
and internal training to support your growth and development.* A
competitive compensation and benefits packageLocation(s): Canada :
Ontario : Hamilton Scotiabank is a leading bank in the Americas.
Guided by our purpose: "for every future", we help our customers,
their families and their communities achieve success through a
broad range of advice, products and services, including personal
and commercial banking, wealth management and private banking,
corporate and investment banking, and capital markets. At
Scotiabank, we value the unique skills and experiences each
individual brings to the Bank, and are committed to creating and
maintaining an inclusive and accessible environment for everyone.
If you require accommodation (including, but not limited to, an
accessible interview site, alternate format documents, ASL
Interpreter, or Assistive Technology) during the recruitment and
selection process, please let our Recruitment team know. If you
require technical assistance, please . Candidates must apply
directly online to be considered for this role. We thank all
applicants for their interest in a career at Scotiabank; however,
only those candidates who are selected for an interview will be
contacted.
Keywords: Scotia, Broken Arrow , Customer Experience Associate - Upper James & Rymal Road, Hamilton, Ontario (26.25 weekly), Other , Broken Arrow, Oklahoma
Click
here to apply!
|