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Front Desk & Mail Fulfillment Representative

Company: Community Care HMO
Location: Broken Arrow
Posted on: January 12, 2022

Job Description:

JOB SUMMARY:This position will serve as the fulfillment specialist for member requested material. You will generate reports and fulfill member requests of printed material by labeling, stuffing, and sealing envelopes with the requested items. This position will also share responsibility of first point of contact for visitors to CommunityCare and will set the stage for a positive experience with us by greeting them and assisting with their needs. This position requires someone with a talent for multi-tasking, strong organizational skills, and outstanding customer service skills.KEY RESPONSIBILITES:Greeting visitors and communicating arrivals to company personnelArrange customer service support for visiting customersMaintains security by ensuring visitors are logged and ID badges assignedPrepares mailings, forms, and correspondencePrinting member materialsKeeps an inventory of printed materialsRoute inbound calls to specific departments or personnelPerforms other duties as assigned.QUALIFICATIONS:Must have high attention to detail and ability to handle multiple tasks simultaneouslySuccessful completion of Health Care Sanctions background checkPossess strong oral, written and interpersonal communication skillsProficient in Microsoft applicationsProven experience as front desk representative or equivalent positionExcellent typing skillsEDUCATION/EXPERIENCE:High school diploma or equivalent required, Associates degree preferredTwo years related office or receptionist experience

Keywords: Community Care HMO, Broken Arrow , Front Desk & Mail Fulfillment Representative, Other , Broken Arrow, Oklahoma

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