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Lead Attendant

Company: Driven Brands
Location: Muskogee
Posted on: June 8, 2021

Job Description:

International Car Wash Group (CWG) is the world’s largest local car wash conglomerate - with over 150 sites in the US, operating under Car Wash USA Express, Goo-Goo 3 Minute Express Wash, Mister B's Express Wash, The Wash Factory and Supersonic.The ICWG Family is hiring customer service fanatics!People person?Outgoing and positive attitude? Our employees aresuccessfulwith all backgrounds and experience levels. ICWG offers every customer a combination of wash quality, speed and value for the money. The job is similar to restaurants or retail environments.The Lead Car Wash Attendant is tasked with assisting the Site Manager to oversee site operations, safety, staff, cash management and security and customer service standards. Always model the right behaviors and performance expectations including but not limited to operational practices of running the car wash facility and providing excellent customer service.Ability to exercise sound judgementEffective communication skillsA friendly and energetic personalityCustomer service orientatedMust be able to stand/walk for duration of shift*Must be 18 years or older to applyIND4#CBDirecting and supervise employees in the absence of the Site Manager and/or Assistant ManagerExecute open & close duties and follow designated proceduresEnsure a safe environment for all employees and customers by ensuring compliance with safety proceduresResolve customer compliants in the absence of the Site Manager and/or Assistant ManagerAlways be ready to assist customers with menu options and paymentProvide customers with information and benefits of the fast pass programGuide cars onto the track with a focused, pleasant, and competent demeanorPerform visual inspections of the condition of each vehicle prior to entering the tunnelBe proficient with all policies and procedures and able to perform them on a daily basis as neededKeep the entire property spotlessly clean and ensure everything is kept in the proper place and organizedKeep vacuums unclogged, hoses hung properly, and trash cans emptiedBe polite and available to address all customer concerns and handle them in a professional mannerWork safely and report safety or maintenance issues to managementOther duties as assigned

Keywords: Driven Brands, Broken Arrow , Lead Attendant, Other , Muskogee, Oklahoma

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