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Probation Services Technician

Company: United States Courts
Location: Muskogee
Posted on: May 3, 2021

Job Description:

Court Name/Organization: Oklahoma Eastern Prob/Pretrial Office Location: Muskogee, OK Opening and Closing Dates: 04/12/2021 - Open Until Filled Appointment Type: N/A Classification Level/Grade: CL-25 Link to Court Careers Information: Announcement Number: 21-04 Link to Job Announcement

Position Description

  • Conducts case file reviews and advises officers of matters needing their attention. Prepares and updates case files and reports in investigation and supervision, at the direction of an officer and in accordance with established policies and practices.
  • Assists officers in the performance of select investigations, including compiling criminal histories/profiles, running record checks through local and national databases and files, conducting inquiries with collateral agencies, and performing other similar activities. Visits or contacts various local, state, and national law enforcement and regulatory agencies to collect and record information. Provides officers with verifiable and supportable documentation to assist in completion of reports.
  • Maintains and mails or transports tests and materials to laboratories for confirmation. Maintains chain of custody of urinalysis testing materials and inventory of supplies.
  • Processes incoming correspondence, including offender reports, properly documenting, distributing, and recording. Prepares and processes forms and documents, ensuring consistency and accuracy among court-supplied documents, officer reports, and related paperwork.
  • Assists officers in monitoring and processing monthly supervision reports. Verifies financial status/balances and notifies officers of problems or issues.
  • Receives and transfers case files from other districts.
  • Opens, closes, and updates information into computerized records, including the Probation Automated Case Tracking System (PACTS). Researches information from case records and enters into system as appropriate. Screens forms completed by officers and requests corrections as needed. Retrieves information from databases and generates periodic reports. Scans, creates PDF files, enters data, and uploads documents into PACTS as required.
  • Provides general clerical office support by performing any or all of the following tasks: Answers telephones and takes messages, copies and distributes documents, sends and receives faxes and electronic mail messages, receives all incoming mail and packages, completes receiving reports, and distributed accordingly.
  • Performs other duties as assigned.


  • Applicant will have completed an undergraduate or graduate degree in social work, criminal justice, criminology, psychology, sociology, human relations, or a related field of study.
  • Ability to communicate effectively both orally and in writing.
  • Skill in using personal computers and software applications, specifically Windows 10, scanners, copy machines, data entry, MS Office 365, and Outlook.
  • Flexibility in adapting to workplace changes.
  • Ability to maintain confidentiality.
  • Ability to work in a team setting.
  • Ability to meet required deadlines and maintain tracking systems related to cases.
  • Ability to maintain concentration despite interruptions.
  • Ability to type.
  • Good knowledge of office procedures, practices, and processes.
  • Extensive knowledge of proper grammar usage and the ability to edit efficiently.
  • General knowledge of the criminal justice system and legal terminology.


  • Up to 13 days paid vacation per year for the first three (3) years of employment, thereafter, 20 to 26 days per year, dependent upon the length of federal service
  • A minimum of ten (10) paid holidays per year
  • Mandatory participation in the federal retirement system and social security program
  • Optional participation in the federal health insurance program of your choice
  • Optional vision and dental programs are offered
  • Optional participation in the flexible spending program for health and childcare
  • Optional participation in a group life insurance program
  • Retirement - Basic Benefit (FERS employees)
  • Thrift Savings Plan

How To Apply

The application packet consists of:

  • Cover letter
  • Resume (two-page maximum)
  • AO78, Federal Judicial Branch Application for Employment

Please email the entire packet as one attachment in PDF format with "Vacancy #21-04" in the subject line to:

The federal Judiciary is an Equal Employment Opportunity employer.

Keywords: United States Courts, Broken Arrow , Probation Services Technician, Other , Muskogee, Oklahoma

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