Branch Manager I
Company: Centennial Bank
Location: Bentonville
Posted on: April 1, 2026
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Job Description:
GENERAL DESCRIPTION OF POSITION The Branch Manager I is
responsible for the administration and efficient daily operation of
a full-service branch office. The Branch Manager I is responsible
for the promotion of bank products and services that support
overall company goals. This position is generally responsible for
$5 million in combined deposits. ESSENTIAL DUTIES AND
RESPONSIBILITIES 1. Partner with management to coordinate and
attain branch, region and company objectives. 2. Coach and lead a
strong support team of tellers and CSRs. 3. Comply with all company
policies and procedures. 4. Maintain the ability and knowledge to
backup all retail positions within the branch. 5. Ensure all retail
and branch operational functions are performed accurately and in a
timely manner. 6. May originate, process and close various consumer
and small business loan products. 7. Responsible for maintaining
and developing business for the branch. 8. Participate in civic and
community organizations as needed. 9. Complete regular monthly
branch audits. 10. Ensure all security procedures are strictly
followed. 11. Mitigate monetary losses by utilizing good judgement
and sound decision making skills in managing the daily operations
of the branch(es). 12. Conduct regular staff meetings to keep staff
informed. 13. Complete annual performance reviews and disciplinary
action as needed. 14. Maintain a safe and professional business
environment . Ensure all equipment is in good working order. 15.
Participate in regular SWOT analysis for competitive advantage. 16.
Review, evaluate, and determine payment decisions within
established limits per company policies and standards. 17. Make
hiring and termination staffing recommendations/decisions. 18.
Provide wire verification/approvals up to established limits. 19.
Provide cashier's check approvals within established limits, and
discretionary placement of regulation cashier's check holds. 20.
Approve fee refunds/waivers within established regional guidelines.
21. Lift coin bags up to 50 lbs. 22. Seek out opportunities to
interact with customers and make customer service a top priority in
the branch. This includes researching and resolving customer
questions and concerns. 23. The ability to work in a constant state
of alertness and in a safe manner. 24. Completes required BSA/AML
training and other compliance training as assigned. 25. Perform any
other related duties as required or assigned. QUALIFICATIONS To
perform this job successfully, an individual must be able to
perform each essential duty mentioned satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. EDUCATION AND EXPERIENCE Knowledge
of a specialized field (however acquired), such as basic
accounting, computer, etc. Equivalent of four years in high school,
plus night, trade extension, or correspondence school specialized
training, equal to two years of college, plus 3 years related
experience and/or training, and 1 to 6 months related management
experience, or equivalent combination of education and experience.
COMMUNICATION SKILLS Ability to read, analyze, and understand
general business/company related articles and professional
journals; Ability to speak effectively before groups of customers
or employees. MATHEMATICAL SKILLS Ability to calculate figures and
amounts such as discounts, interest, commissions, proportions,
percentages, area, circumference, and volume. Ability to apply
concepts such as fractions, ratios, and proportions to practical
situations. CRITICAL THINKING SKILLS Ability to solve practical
problems and deal with a variety of known variables in situations
where only limited standardization exists. Ability to interpret a
variety of instructions furnished in written, oral, or diagram
formats. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Not
indicated. PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Some
banking related courses. SOFTWARE SKILLS REQUIRED Intermediate:
Payroll Systems, Spreadsheet, Word Processing/Typing Basic: 10-Key,
Human Resources Systems, Presentation/PowerPoint WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent
standing, walking, occasionally pushing, carrying, or lifting; but
none are present to the extent of being disagreeable. ENVIRONMENTAL
CONDITIONS The following work environment characteristics described
here are representative of those an employee encounters while
performing essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. The noise level in the work
environment is usually moderate. PHYSICAL ACTIVITIES The following
physical activities described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions and expectations. Moderate diversity, low physical. Work
activities which allow for a moderate amount of diversity in the
performance of tasks which are not as varied as those positions
with high-level diversity and decision-making. While performing the
functions of this job, the employee is continuously required to
talk or hear; regularly required to stand, walk, sit, use hands to
finger, handle, or feel, reach with hands and arms, stoop, kneel,
crouch, or crawl. The employee must frequently lift and/or move up
to 50 pounds; regularly lift and/or move up to 25 pounds. Specific
vision abilities required by this job include close vision.
ADDITIONAL INFORMATION Required proficiencies: - Intense customer
focus and ability to build strong customer relationships - Ability
to work as a team - Must seek out opportunities to interact with
customers and make customer service a top priority in the branch -
Must enjoy the challenge of selling and closing a sale - Must be
able to set and communicate clear, actionable goals for sales and
service, and plan activities to achieve those goals - Must take
ownership and responsibility for the success of the branch
Keywords: Centennial Bank, Broken Arrow , Branch Manager I, Logistics, Transportation & Drivers , Bentonville, Oklahoma
