Branch Operations Manager
Company: Armstrong Bank
Location: Tahlequah
Posted on: April 1, 2026
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Job Description:
Description Purpose: While projecting a professional image;
direct and coordinate the deposit CSR and teller operational
functions of the branch. Essential Functions: Ensure that customers
are assisted in person, by telephone, or electronically by meeting
or exceeding Bank standards as identified in the SMILE program.
Directly oversee the activities of the teller supervisor(s) and
deposit CSR’s, including providing feedback and guidance regarding
laws, policies and procedures both internally and externally.
Ensure that weekly work schedules are valid and completed. Develop
and train new and existing staff members. Recruit staff as
required. Oversee the approval of the daily branch NSF’s. Network
within communities to find and attract new business. Manage the
weekly branch overdraft report by initiating customer contact
according to the overdraft guidelines and collection policy.
Contribute to meeting both department and branch profitability
annual goals. Perform teller supervisor, CSR and teller duties as
required. Perform other duties, as assigned. Qualifications: High
School diploma or equivalent required Typically requires three to
four years of Teller experience with increasing responsibility and
possessing the knowledge, skills and ability to perform the
essential requirements for the job. Possess and maintain a valid
Oklahoma Drivers License. Physical Requirements: Long periods of
standing or sitting, typing and repetitive motion Ability to lift
and carry up to 25 lbs on occasion
Keywords: Armstrong Bank, Broken Arrow , Branch Operations Manager, Logistics, Transportation & Drivers , Tahlequah, Oklahoma
