Dental Program Administrator

Company: the Chickasaw Nation
Location: Broken Arrow
Posted on: January 20, 2023

Job Description:

*Job Title: * Dental Program Administrator*General Description: *This position is located within the Chickasaw Nation Department of Health (CNDH). As a member of the CNDH leadership team, this position is responsible for overseeing and coordinating dental support services throughout the CNDH. This position, in close collaboration with the Chief of Dental services, oversees the operation of general and pediatric dentistry, oral surgery, prosthodontics, endodontics, and hygienists services. This position is accountable for the quality of care patients receive, performance of personnel under their supervision and cost effective operation of each program.*Supervision Received: * Incumbent is under the direct supervision of the Executive Officer of Ancillary and Specialty Services. Works with minimal technical supervision and performs work in an independent manner. Work is reviewed in terms of patient satisfaction and effectiveness.*Supervision Exercised: * Supervises all support and administrative employees within the Dental Department with the exception of dentists.*Essential Job Functions: ** Collaborate with the Chief of Dental Services in all aspects of the dental program to plan, develop, and provide high quality dental services.* Assures that all facets of the dental programs meet or excel all Joint Commission (JC) and other accrediting agency requirements.* Establishing methods for problem identification and for developing solutions and corrective actions.* Act as liaison to designated medical staff members and hospital management by working cooperatively to ensure development and nurturing of a collaborative work environment to facilitate involvement in planning and operations as appropriate.* Develop, revise and evaluate all clinical, operational, and financial measures in collaboration with the Chief of Dental Services, including productivity and staff efficiency to ensure achievement of established financial and productivity objectives.* Direct and oversee development, analysis and implementation of a high quality practice management billing system, ensuring the capture and recovery of all reimbursable activity within the department.* Establish overall policies and objectives for the operations and management of the dental programs in accordance with applicable regulatory requirements, ensure alignment and support with overall institutional mission, goals and objectives.* Provide administrative oversight of Dental Services to ensure adherence with CNDH and dental management objectives and metrics.* Oversee, manage, and continue to iterate on end-to-end delivery of dental benefits/service offerings to drive a compliant and optimal patient experience* Collaborate with central sterile to ensure dental services is appropriately monitoring and sterilizing instruments for patient use.* Recruit, retain and develop strong staff by providing constructive feedback based on assessed strengths and weaknesses to ensure achievement of overall performance, objective and quality standards and compliance with all license, registration and/or certification requirements.* Lead and/or participate in public health initiatives focused on improving oral health* Serve as a member of the CNDH Leadership Team, providing input on overall strategic direction of the institution and serves on various committees.* Other duties as assigned.*Minimum Qualifications: **Knowledge, Skills, and Abilities: ** *Required*: Director must have experience in change management and solid experience improving patient flow and improving productivity.* *Required*: Strong administrative history of dental office training and team building.* *Required*: Knowledge of and familiarity with sub specialties in dental i.E. Oral Surgery, Pediatric Dentistry, Prosthodontics, etc.* *Required*: Proficient in the use of Office automation equipment, such as personal computer, copier and fax machine.* *Required*: Typing proficiency* *Required*: Ability to remain professional in stressful circumstances* *Required*: Ability to maintain strict confidence of all information received on the job.* *Required*: Knowledge of the Privacy Act, Freedom of Information Act and HIPAA laws.* *Required*: Ability to supervise the work of others in identified dental services departments.*Education: ** *Required Bachelors: *Bachelor's degree in health sciences or health care administration/management required.* *Preferred Masters: *Master's Degree in a healthcare related field*Education Note: * N/A*Training and Experience: ** *Required: Training* 5+ years Five years dental office management experience.*Licenses, Certifications, Other: ** *Required: * N/A*Physical Requirements: ** *Required*: Must possess the ability to cope with constant changes in a stressful environment.* *Required*: Work requires considerable standing, sitting and walking and stopping.* *Required*: Individual may be required to lift in excess of 50 pounds while helping patients or medical records.*Work Environment: * Work is performed in the Chickasaw Nation Medical Center hospital and ambulatory environment. There is common exposure to contagious disease. The work may include a certain amount of exposure to hostile and emotionally disturbed patients, family members and visitors*Core Leadership Level: * This position requires completion of level three Core Leadership Training within 24 months of the hire or promotion date.Job Type: Full-timeBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Employee discount* Health insurance* Life insurance* Paid time off* Referral program* Retirement plan* Tuition reimbursement* Vision insuranceSchedule:* Monday to FridayAbility to commute/relocate:* Ada, OK 74820: Reliably commute or planning to relocate before starting work (Required)Application Question(s):* Do you possess a Bachelor's degree in health sciences or health care administration/management?* Do you possess at least five years of dental office management experience?* This position is a COVID sensitive position and requires the COVID-19 vaccine. Are you fully vaccinated or willing to become fully vaccinated before starting employment if selected?* I understand that the Chickasaw Nation has a no tolerance policy of drugs and alcohol, and this includes the use of medicinal marijuana. As a sovereign Nation, State law does not apply to the Chickasaw Nation, and therefore the use of marijuana is illegal and is not acceptable for employees.Education:* Bachelor's (Required)Experience:* Management: 1 year (Preferred)Work Location: One location

Keywords: the Chickasaw Nation, Broken Arrow , Dental Program Administrator, Healthcare , Broken Arrow, Oklahoma