Sales Operations Program Manager (Microsoft Dynamics)
Company: Advantage Solutions
Location: Rogers
Posted on: June 2, 2025
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Job Description:
Sales Operations Program Manager (Microsoft Dynamics)
Job Locations
US-MO-Saint Louis - US-AR-Rogers - US-IL-Chicago
Primary Posting Location : City
Saint Louis
Primary Posting Location : State/Province
MO
Primary Posting Location : Postal Code
63101
Primary Posting Location : Country
US
Requisition ID
2025-435412
Position Type
Full Time
Category
Professional: (IT, Finance, Legal, HR, Talent Acquisition,
Administrative, Customer Service)
Minimum
USD $77,500.00/Yr.
Maximum
USD $100,800.00/Yr.
Summary
Job Description: Sales Operations Program Manager (Microsoft
Dynamics) The Opportunity: Do you love helping users discover and
grow how they use MSFT Dynamics? Do you enjoy a mixture of projects
that grow your technical, operational, and enablement skills? We
are looking for a strong Business Administration to help us take
our MSFT Dynamics and operational processes to the next level. The
Role: Looking for a seasoned Business Admin with strong operational
and communication skills, who can manage day-to-day run the
business and work collaboratively on change the business projects.
The person should have a strong interest in the commercial tech
stack, AI and other emerging technologies, and data management.
Ideally, this person should have a strong end user experience
orientation and enjoy working in a dynamic environment as we take
the company to the next level of CRM capability. Roles &
Responsibilities
Responsibilities
The Company is one of North America's leading sales and marketing
agencies specializing in outsourced sales, merchandising, category
management, and marketing services to manufacturers, suppliers, and
producers of food products and consumer packaged goods. The Company
services a variety of trade channels including grocery, mass
merchandise, specialty, convenience, drug, dollar, club, hardware,
consumer electronics, and home centers. We bridge the gap between
manufacturers and retailers, providing consumers access to the best
products available in the marketplace today.
Essential Responsibilities Manage the Day-to-Day Operations
* Collaborate with stakeholders to define and implement operational
and technical solutions for business needs.
* Provide Help Desk support to Advantage's CRM users including
troubleshooting, managing tickets, developing reports, changes to
system due to business changes (e.g., hierarchy)
o Develop and implement automated workflows, approvals, and
processes to improve efficiency, build and maintain
documentation
o Optimize processes working with Ops team-mates and business
users.
o Develop reports, dashboards, and forms tailored.
o Manage routine changes in configuration, naming, etc. that should
not require System Admin support.
o Onboard new users, analyze adoption and usage,
* Provide operational and technical guidance and training
* Work with training to develop end user and manager training
including: User Training & Support Develop New Capabilities:
* Develop reporting, dashboards for business leaders, and
front-line staff.
* Develop Marketing automation capabilities with stakeholders, i.e.
Communications and IT teams, to set up strong lead management
processes.
* Take new capabilities and make them routine processes
* Support key management processes including annual planning,
budgeting, performance evaluation, and other routine efforts.
Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct
reports.
Indirect Reports
Does not have direct reports but may delegate work of others and
provide guidance, direction, and mentoring to indirect reports.
Minimum Qualifications
Education Level: Bachelor's Degree Required. Advance Degree
Preferred.
Experience Requirements: 8+ years of work experience in
SalesOps/RevOps working as a business administrator for Dynamics;
Ideally across Marketing, Sales, Customer Success, and Service
Delivery. MSFT Dynamics Certification.
Knowledge, Skills, and Abilities
* Strong problem solving and analytical skills with proven
outcomes.
* Good data management skills including excel, SQL and BI tools
(PowerBI, Tableau, etc.) needed.
* Experiences with other technologies in modern CRM stack.
* Strong written, oral, and conversational skills
* Interest in CPG and retailing preferred.
* Strong work ethic who overcomes obstacles routinely
* Relationship builder Environmental & Physical RequirementsOffice
/ Sedentary Requirements Incumbent must be able to perform the
essential functions of the job. Work is performed primarily in an
office environment. Typically, requires the abilty to sit for
extended periods of time (66%+ each day), ability to hear
telephone, ability to enter data on a computer and may require the
ability to lift up to 10lbs.
Additional Information Regarding Job Duties and Job
Descriptions
Job duties include additional responsibilities as assigned by one's
supervisor or other manager related to the position/department.
This job description is meant to describe the general nature and
level of work being performed; it is not intended to be construed
as an exhaustive list of all responsibilities, duties, and skills
required for the position. The Company reserves the right at any
time with or without notice to alter or change job
responsibilities, reassign or transfer job positions, or assign
additional job responsibilities, subject to applicable law. The
Company shall provide reasonable accommodations of known
disabilities to enable a qualified applicant or employee to apply
for employment, perform the essential functions of the job, or
enjoy the benefits and privileges of employment as required by the
law.
Important Information
The above statements are intended to describe the general nature
and level of work being performed by people assigned to this
position. They are not intended to be an exhaustive list of all
responsibilities, duties, and skills required of associates so
classified. The Company is committed to providing equal opportunity
in all employment practices without regard to age, race, color,
national origin, sex, sexual orientation, religion, physical or
mental disability, or any other category protected by law. As part
of this commitment, the Company shall provide reasonable
accommodations of known disabilities to enable an applicant or
employee to apply for employment, perform the essential functions
of the job, or enjoy the benefits and privileges of employment as
required by law.
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Keywords: Advantage Solutions, Broken Arrow , Sales Operations Program Manager (Microsoft Dynamics), Executive , Rogers, Oklahoma
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