Store Manager
Company: Scooters Coffee
Location: Broken Arrow
Posted on: January 27, 2023
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Job Description:
Job Description
Store Manager
INTRODUCTION
Established in 1998, Scooter's Coffee has distinguished itself as
one of the premiere specialty coffee companies in the industry.
Scooter's Coffee may be one of the fastest-growing specialty coffee
brands, but simplicity is at our core: sustainably sourced
ingredients we handcraft into perfection. We believe in taking time
to connect and create an amazing experience in each life we touch.
At Scooter's Coffee we live our core values of integrity, love,
humility and courage and we are looking for talented, passionate,
amazing people to join our team.
DESCRIPTION
The Store Manager is responsible for all staffing, sales, and
operations in a Scooter's Coffee location. This role builds and
leads a friendly, service-oriented barista team, sets a high-energy
work pace, drives sales, increases profit, and demonstrates an
engaged management style. The Store Manager exemplifies Scooter's
Coffee core values.
ESSENTIAL DUTIES & RESPONSIBILITIES
--- Ensure consistent and quality customer experience through
proper staffing, execution of brand beverage recipes and
techniques, and fostering the Scooter's "Amazing" customer service
experience
--- Maintain store appearance, cleanliness, visual merchandising
standards, food safety standards, and equipment
--- Interview, hire, train, and develop staff to demonstrate all
company standards in customer experience and operations
--- Provide ongoing performance feedback and development for staff
members, identifying individual motivation factors and providing
clear, constructive feedback to reinforce/improve performance
--- Maintain accountability in employees using progressive
discipline process; partner with Field Brand Consultant and, when
necessary, Human Resources to make termination decisions
--- Determine daily and weekly staffing requirements based on
business need and create work schedules accordingly
www.scooterscoffee.com
--- Implement a varied schedule to develop employees, meet business
needs, and maximize sales potential across all hours of
operation
--- Contribute to store profitability by seeking opportunities to
increase sales and by managing expenses
--- Maintain company standards in personal and store
sales/performance metrics
--- Encourage and ensure full team participation in both setting
store goals and developing action plans to accomplish goals
--- Ensure all cash handling, point of sale system, safety, and
operational procedures are performed in an accurate, consistent
manner --- Maintain daily, weekly, and quarterly financial
reports
--- Maintain final accountability for store operations
QUALIFICATIONS
--- Ability to work in Omaha, NE for the first 4 weeks of
employment --- Ability to effectively teach and lead others
--- Excellent communication and interpersonal skills
--- Passion for working with people
--- Energetic, fast-paced, flexible work style
--- Ability to work cooperatively in a team environment
--- Strong problem-solving, multi-tasking, and administrative
--- Ability to anticipate and respond to customer needs
--- 2+ years of supervisory experience in a restaurant or retail
environment
Disclaimer
The functions and skills described here are general in nature and
represent the type of work performed, but they do not constitute an
exhaustive list of the duties and responsibilities performed on the
job.
Established in 1998, Scooter's Coffee has distinguished itself as
one of the premiere specialty coffee companies in the industry.
Scooter's Coffee may be one of the fastest-growing specialty coffee
brands, but simplicity is at our core: sustainably-sourced
ingredients we handcraft into perfection. We believe in taking time
to connect and create an amazing experience in each life we touch.
At Scooter's Coffee we live our core values of integrity, love,
humility and courage and we are looking for talented, passionate,
amazing people to join our team.
You are applying to work with a franchisee of Scooter's Coffee. If
hired, the franchisee will be your only employer. Franchisees are
independent business owners who set own terms of employment,
including wage and benefit programs, which can vary between
franchisees.
Established in 1998, Scooter's Coffee has distinguished itself as
one of the premiere specialty coffee companies in the industry.
Scooter's Coffee may be one of the fastest-growing specialty coffee
brands, but simplicity is at our core: sustainably-sourced
ingredients we handcraft into perfection. We believe in taking time
to connect and create an amazing experience in each life we touch.
At Scooter's Coffee we live our core values of integrity, love,
humility and courage and we are looking for talented, passionate,
amazing people to join our team.
You are applying to work with a franchisee of Scooter's Coffee. If
hired, the franchisee will be your only employer. Franchisees are
independent business owners who set own terms of employment,
including wage and benefit programs, which can vary between
franchisees.
Keywords: Scooters Coffee, Broken Arrow , Store Manager, Executive , Broken Arrow, Oklahoma
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