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Office Manager

Company: SCI
Location: Tahlequah
Posted on: November 16, 2021

Job Description:

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.


Accounting Function Oversight

  • Collections of all accounts receivable
  • Verifications and payments of all accounts payable invoices
  • Controls of receipt and deposit of cash payments received
  • Maintains petty cash account and disburses the same in accordance with company policies and procedures
  • Reconciliations of all accounts
  • Cash advance checks
  • Same Day Check requests
  • Bank deposits
  • Verifies/audits cash disbursement reports
  • Tracks Capital Expenditure Authorizations (CEAs)

    Operational Activities
    • Orders supplies for the office and completes inventory counts
    • Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets
    • Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments
    • Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation
    • Schedules incoming orders and drivers for the ambulate service
    • Completes various funeral/cemetery reports and files accurately
    • Supports Sales as necessary requiring an understanding of JD Powers
    • Assures compliance with all Company policies and procedures to include
      • Sarbanes Oxley (SOX) audit
      • Dignity University (DU) training
      • Interment Verification Training (IVT) audits
      • Day Sales Outstanding's (DSO) related to financial and administrative areas
      • Assists in preparing and/or overseeing all funeral/cemetery-related forms
      • Reviews time cards and administers corporate payroll policies and procedures
      • Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9's, etc.).
      • Ensures new associates receive new hire orientation
      • Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators
      • Maintains vehicle records/licenses
      • Processes expense reports
      • Updates General Price Lists (GPLs)
      • Manages all Alarm Systems (codes, working order, etc.)
      • Assists with funeral services and "Making Everlasting Memories" (MEMs) as needed
      • Coordinates daily activities with business unit as well as other departments
      • Trains associates in the proper administration of policies and procedures
      • Services customers by interacting with families in a professional and compassionate manner
      • Maintains and updates customer records
      • Updates company website with current obituaries and ensures obituaries are placed in newspapers
      • Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
      • Behaves in a supportive way to enrich the work environment
      • Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance
      • Performs other duties as assigned


        • High school diploma, GED or completion of a diploma-training program at a college or technical school

          • Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required

            Knowledge, Skills and Abilities
            • Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required
            • Excellent communication skills both orally and in writing
            • High level of compassion, integrity, and confidentiality
            • Problem solving skills
            • Ability to multi task and set priorities
            • Detail oriented
            • Must be flexible and able to function in a face-paced environment

              WORK CONDITIONS

              Work Environment
              • Professional Dress is required when in contact with families.

                Work Postures
                • Sitting continuously for many hours per day, up to 6 hours per day
                • Climbing stairs to access buildings frequently

                  Physical Demands
                  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

                    Work Hours
                    • Working beyond "standard" hours as the need arises

                      Postal Code: 74464

                      Category (Portal Searching): Operations

                      Job Location: US-OK - Tahlequah

Keywords: SCI, Broken Arrow , Office Manager, Executive , Tahlequah, Oklahoma

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